Went out to fight PinkTruth, the master of evil…try to battle my girl? ..That’s not legal! http://ahref=
You’ll see some shameless music sampling in my blogs. And, o.k., Pink(half)Truth isn’t the master of evil. They’re just bitter, disillusioned, former consultants who had a bad time in Mary Kay, and now want to hurt the company by spreading their ‘truth’. You know what I mean: ” I didn’t have success so I’ll make sure no one else does either.”
But what is all this about? Well, recently I posted a little Mary Kay tribute video on my FaceBook wall in honor of the companies’ 48th birthday. After it was over, there was a little menu of related videos you could watch. One of these caught my eye and warranted further investigation.
It was titled “Mary Kay NOT a good opportunity”. This elicited a knee jerk defensiveness and I clicked on it. It was a news segment about the direct selling industry in general but named Mary Kay most of all. I’m sure this was due to the involvement of PinkTruth as a source.
It started out by saying the Direct Selling Association reported sales totaling 30 billion in 2008 in a voice dripping with disbelief and an air of outrage. In fact, the reporter used that tone throughout the entire episode. As if making money were some how scandalous or evil.
It went on to say that Mary Kay was using the recession to recruit new consultants saying women can earn money selling products from their own homes. Well, sure, people are looking for ways to make more money, but Mary Kay has been recruiting new consultants this way since 1963 when the company started. The fact that there is a recession and more people are looking to make extra money isn’t Mary Kay’s doing. Women selling from home is how the company works. Saying Mary Kay is using the recession is just a sensational way to twist a fact.
It went on to accuse them of enticing people by saying they could earn commission off their sales and, when they recruited others to their team, ” earn a slice of those sales!” Horror. Or, maybe not, if you know that senior consultant’s commissions come from the company’s profits, not their recruits’. Mary Kay Ash was in direct sales for most of her working life before she retired and started her own company. She ‘rose’ to the position of trainer and taught men how to be salesmen for the company she worked for, who, in turn, went out and made a lot of money for the company. They often made more money than her, using her expertise. When she asked the company for a raise that reflected that, she was told she was thinking like a woman. When she started her company, she chose to pay commission out of the company’s profits as a thank you for the work you put in training others to be a success. Sounds fair to me.
It continued with the fact that the Direct Selling Association says it has customers even during a recession. O.k., but so do super markets. Or gas stations. Or movie theaters. People choose what to spend on. If they choose to buy a lipstick or skin care or jewelry from a party, that is their choice. It’s not a lie or a trick. It’s a fact.
Then it goes on to quote Tracy Coenen who runs the PinkTruth web-site ” The name of the game is recruiting people and getting them to purchase inventory packages that they most likely won’t be able to sell if history is any indicator of that.” Wow. First off, I don’t know WHAT her experience is, but I was not pressured to buy a big inventory package. I was encouraged to do so for some very good reasons: When someone opens a dress shop, do they only have pictures of dresses? If it was Thursday and you had a hot date for Saturday and you really liked a dress, would you like to hear the shop owner say, “Yes! That dress would be perfect! I’ll have it for you in about a week and a half.” Nope. You’d go down to the next store where they had what you needed right then.
The name of the game is customer service, friends. People do not want to wait. You will lose business to who ever has what you don’t. That is why you’re encouraged to have inventory on hand. If the only way the company made money was tricking people into buying unsellable inventory packages, they would’ve gone out of business long ago. Certainly they wouldn’t be the #1 seller of skin care and cosmetics in the United States for the last 14 years.
The reporter did admit that consultants could get most or all of their money back if they wanted. In other words, little to no risk on an opportunity for an amazing business. From the most successful National Sales Director to the newest consultant , we all start with the same $100 kit. It’s as successful as you chose to make it. Hmmmm….I just can’t seem to find how this is a bad thing.
So they move on to interviewing a lady selling Arbonne. ” Recruiting is key. You have to have a team. But we have a consumable product. People ARE buying.” She had risen to area manager and had estimated she’s made about $4,000 in commission. You go, girl! If she’s made commission, not only are people buying from her, but they’re also buying from her recruits. Just the way it’s supposed to work.
The reporter summed up with the quote ” Direct selling’s median income is about $2,400 a year. That’s according to the Direct Seller’s Association.” as if the Direct Seller’s Association has the credibility of the mob.( Those damn Mary Kay toughs! Doggone those crazy Pampered Chef ladies! ) And, she says ” It (Direct Sellers Association) says, “Don’t risk your finances to join direct selling and if you have to buy inventory, certainly don’t buy more then you can sell.” Oh. My. God. …I think she just summed up the ENTIRE free enterprise theory! … Oh my gosh! Where, oh where would we be without this AMAZING new insight into business. WHO would’ve thought of that?
In the end, this “news” segment, was really a sort of smear campaign, full of half-truths and insinuations. I’m very proud to be a part of Mary Kay and it’s way of doing business. Yes, there are people who haven’t made a go of it or who didn’t find customers. That isn’t Mary Kay’s fault. They offer to buy back any inventory you have if you can’t sell it. But you could probably sell it for 40% off and make a 10% profit if you wanted to give it up. There’s always someone looking for a bargain.
I find it hard to believe Mary Kay is in any way deceitful or misleading. Mary Kay’s business model is taught at Harvard Business school as a successful plan. I truly doubt they would teach Ivy League students how to be nefarious nogoodniks in business. I’d also like to point out that they are members in good standing with The Better Business Bureau.That would hardly be possible if their business practices were sneaky and under-handed.
To sum up MY segment, friends, I’d like to say that I have NO regrets in this biz. Yes, it’s been slow, but the fault for that is mine. I’m listening to my director and taking her advice and I AM seeing an increase in business. Hopefully, I will soon be able to announce that I’m a full-time consultant. In the meanwhile, I’m keeping my day job and purchasing ONLY what I need to make sales. I have the new limited-edition Fall/Holiday items to demo if anyone is interested. Mary Kay kicks Sarah Rose ASS !! (fist pump) Call me! (Bilbo walks away from the dead giant spider, wiping Sting clean on the grass..)